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When I created a webinar, I changed the Q&A setting to allow attendees to view answered questions only. Participants do have both "All questions" and "My questions" tabs, but they don't see answered questions from other participants. Is this expected? Should I have chosen to allow attendees to view all questions even if the hosts haven't answered them yet?
Hey @bnsalas 👋
I believe the answer will only display once a host or panelist has selected either 'Answer live' or 'Type answer'.
You'll find more info about this feature here: https://support.zoom.us/hc/en-us/articles/203686015-Using-Q-and-A-as-the-webinar-host 🙌
Hey @bnsalas, can you confirm that the 'Allow attendees to view' feature was enabled?
Here's how to set it up if you wanted to test:
Hi there, I'm curious to know if you have received a response to this query yet? We are having the same issue ... all the settings are correct and yet participants cannot see the answered questions. Is this a glitch in Zoom webinars!?
I am having the same issue as well and have submitted a support ticket. Based on testing, it appears if participants do not have the most recent desktop client version 5.12.3, they cannot see answered questions.