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Webinar Breakout Rooms Not Showing

KevinIX
Listener

Hi everyone!

 

As far as I understand, in order to get the breakout room feature in a webinar, you need to have a Zoom Session or Zoom Event license. 

 

What I have is Zoom Sessions Pay per Attendee. I have set a test webinar but I couldn't find the breakout room button. Does this mean I need to get the Zoom Sessions or Zoom Event monthly?

 

Please help me out! Thank you!

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @KevinIX.

 

Breakout Rooms is not an add-on feature, and not dependent on a Zoom Events/Sessions license, it's built-in to all Zoom Meetings and Webinars.  But it is possible to disable Breakout Rooms in a variety of ways.  I'm guessing this is what's happened to you.

 

See these Zoom Support articles for details on enabling and disabling Breakout Rooms:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061583 <-- for meetings

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057840 <-- webinars

(they're very similar, but separate switches need to be enabled/disabled)

 

This Zoom blog also has some helpful information:

https://www.zoom.com/en/blog/using-zoom-breakout-rooms/ 

 


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