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Unable to add paypal registration to webinars

Fuuran76
Listener

I have been conducting paid webinar classes since 2021, and took a break at the end of the summer. Now that I'm going to start up again, I've noticed the option under registration no longer exists. The only option I have is a check box to confirm if registration is required or not. I've checked my account settings and my Paypal account is still connected. 

 

Does anyone know how I can fix this?

 

Thanks.

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @Furran76, according to our KB 'Configuring Zoom Webinar with PayPal', this feature is currently being rolled out to all accounts with webinar licenses. If you do not have the option shown in the instructions below, contact Zoom Support.

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

RN
Zoom Moderator
Zoom Moderator

Hey @Fuuran76, did you get a ticket open with Zoom Support to get this feature enabled? If not, I can assist you with getting this enabled by creating a ticket for you? 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️