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Translation text box appearance

Italiangen2022
Listener

Thanks for taking my question.  I don't exactly understand the blank text box.

 

Shared Screen view - webinar.  The smaller blank text box at the bottom, appeared during the transmission of this mp4 file.  I don’t know why.  I can only guess that I may have enabled translation ( in error) in addition to cc at the beginning of the webinar.  I didn’t assign a translator.

Can someone confirm or offer a different reason? 

 

How can I see what my settings were for this webinar?  This could be the template settings or any changes we made or enabled during the webinar.

 

Thanks for your help.

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