The Panelist user can not join Zoom as Panelist in Webinar Meeting

[techoffice]

Hi Support team,

Today I support a webinar Zoom meeting, we aleady add the users into the Panelist list but there are 3 panelist members (in the red boxs) can not join to webinar Zoom meeting as panelist member (only join as attendee), I fix 2 cases by remove and and them again to panelist but the last one Hoa Ngo can not fix. Please help me to check and tell me how to fix it for the next webinar meeting

Regards,

Long

[ChrisO]

The normal cause of this is the panelist not being signed into Zoom prior to clicking on the link to join. If they are not signed in using the email that was added as a panelist, Zoom can not recognize them as a panelist and treats them as a guest.

[DanHuber]

also when you set up the webinar you can require account login to join the webinar. 

[Ray_Harwood]

Specifically, set "Require authentication to join":