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Slide Control Issues

ShanJ
Listener

I'm trying to enable Slide Control for a webinar we're hosting, but it's not showing up as an option in the toolbar even though I've ensured that it's enabled in Settings.  Any suggestions for troubleshooting this?

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

Can you provide some additional info?

  • What OS and version of Zoom Client is being used on your local machine (the one that's attempting to offer Slide Control)?
  • What exactly is being shared (PPT application window, full monitor w/ presentation, Google Slides, etc)? Please outline your content selection process.

 

Additionally, please confirm that you meet the requirements for Slide Control and aren't falling into one of the use-cases outlined in the limitations section (for instance, using Presenter View in Google Slides):

bstrelko_0-1708012227939.png

More info here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061986

View solution in original post

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

Can you provide some additional info?

  • What OS and version of Zoom Client is being used on your local machine (the one that's attempting to offer Slide Control)?
  • What exactly is being shared (PPT application window, full monitor w/ presentation, Google Slides, etc)? Please outline your content selection process.

 

Additionally, please confirm that you meet the requirements for Slide Control and aren't falling into one of the use-cases outlined in the limitations section (for instance, using Presenter View in Google Slides):

bstrelko_0-1708012227939.png

More info here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061986

RN
Zoom Moderator
Zoom Moderator

Hello @ShanJ . Welcome to the community! I went ahead and marked @bstrelko  reply as the solution. Given the information about meeting the prerequisites for the "slide control" feature, were you able to double-check that those requirements were met, allowing you to use the feature? If @bstrelko  response did not resolve your issue, please mark the solution as "not as the solution" and tell us what didn't work with the resources provided! 
 

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