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Salesforce Integration Not Syncing Registrants from the URL

bartonmi
Listener

Hello. I added the Zoom for Salesforce integration to our CRM and am finding that registrants that are added to a webinar when registering through the zoom link are not showing up in the Webinar in Salesforce. They are showing up in the Webinar on Zoom's actual platform/website but do not in Salesforce. Is this something that can be fixed??

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @bartonmi -- Sorry to say that this is probably more of a Salesforce implementation question.  Salesforce uses the standard Zoom API to grab data -- Zoom probably won't spend much time researching it, and as you can see, there isn't much Salesforce activity here in the Zoom Community -- made up primarily of volunteers.

 

If you want to give submitting a Support Ticket to Zoom staff a try, here's the link:
https://support.zoom.us/hc/en-us/requests/new 

 

You can help out other Salesforce users out by coming back here and posting anything you do find out from Salesforce.  We can use all the help we can get! 😎


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!