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Remove host email from webinar registration confirmation email

SophieFord
Listener

Is there a way to remove "Please submit any questions to: *host email*" from the webinar confirmation email? 

6 REPLIES 6

nancyc
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi SophieFord,

You can edit the confirmation email in the Zoom portal.  Please refer to this support article for more information.  Customizing-webinar-email-settings 

If this helped answer your question, please consider marking as solution accepted in order to help others. 

Thank you,

 

Nancy

Hi Nancy, 

 

I can only edit the subject line or add text to the end of the email. I'm unable to edit the preexisting text which says "Please submit any questions to: *host email*" from the webinar confirmation email. 

 

Any other suggestions?

Bruce788996
Listener

Were you able to get a work around for that? To remove the host's email. 

nancyc
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Bruce788996

These fields are editable per this documentation.  I was also able to test.  https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-settings#h_a007cbba-4b...

The issue may be that the logged in User does not have the rights to change the text.  Best to be logged in as Admin. 

Thank you,

Nancy

Nancy

Adrian_lee
Listener

Is there a way to completely remove this line, ie "Please submit any questions to: *host email*"? I do not what to just change the host email, but instead have this entire line removed from the confirmation email. Possible?

nancyc
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Adrian_lee:

Per this article, you can change the text in the body of the message if you have Admin rights:

https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-settings#h_a007cbba-4b...

 

Thank you,

Nancy