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Browse Backgrounds2022-01-12 12:01 PM
I am having to give the following instructions to panelists and speakers who can't quickly and easily login to the events I am testing.
1. You will receive emails for each of the days of the conference. If you are an attendee, as for example you will be for the Friday night keynote speaker, simply follow the link in your attendee email to the lobby of the Zoom Event. As a presenter in a conference session, you will be able to participate in enhanced functionality not available to attendees.
(IF you are already logged into your desktop Zoom skip the next steps)
Solved! Go to Solution.
2022-01-13 10:50 AM
Hi Tarah,
It is not possible to resend the Speaker tickets; but the Speaker can login to events.zoom.us and view all their tickets at the portal.
Hope this helps,
Thank you,
2022-01-12 02:21 PM
Hi wkdonaldson,
Apologies for the frustration you are experiencing. Zoom is working on making the Speaker/Panelist join experience more streamlined in Zoom Events. It might be easier to ask everyone to login to the Zoom Client first. Then go to events.zoom.us. Once logged in, they can go to "tickets" and are able to access all the the Event tickets to join the lobby there. (eliminating the email searching for join lobby buttons and multiple windows). If you still need to provide directions, please consider using what we have written for you to help: Getting-started-as-a-Zoom-Events-Attendee
If this helps, please consider marking as solution accepted to help fellow Community members.
Thank you,
2022-01-12 06:14 PM
Is it possible to resend Speakers their tickets?
2022-01-13 10:50 AM
Hi Tarah,
It is not possible to resend the Speaker tickets; but the Speaker can login to events.zoom.us and view all their tickets at the portal.
Hope this helps,
Thank you,
2023-01-04 01:28 PM
Login should not be necessary according to the Zoom support site, that states: "Panelists must use their unique join link to join the webinar as a panelist, OR be signed-in to their Zoom account on the desktop or mobile app with the email matching the panelist assignment." But in practice the login seems to be required, so a change of documentation is highly recommended.