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No notification that a recording is ready to download

zakiwarfel
Listener

I'm no longer receiving email notifications that recordings are ready to be shared. Previously, I would receive an email notification, often within 15-20 minutes after the meeting, that the recording is ready for download/sharing. This no longer happens.

 

I've checked the junk mail folders—nothing.

 

I've found it difficult, nearly impossible actually, to find the setting where I can make sure this is enabled. I did come across a setting to notify the host and attendees when the recording is available. I've enabled this, however, neither myself, nor the attendee is receiving notifications for the download/sharing of the recordings.

1 REPLY 1

Bri
Zoom Moderator
Zoom Moderator

Hi @zakiwarfel! When you sign into Zoom, on the left side you should navigate to Settings>Meeting>Email Notification. Let me know if that helps!