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2023-03-18 09:07 AM
Hello all. I signed up for the Webinar 500 plan. But when I go to the webinar tab to try and setup a webinar it says that I have not enabled the webinar feature. I did everything that the chatbot suggested, but still getting the error. Any advice would be appreciated.
2023-03-18 06:25 PM
Welcome to the Zoom Community, @teamvenusopal.
When you purchase a license within Zoom, it is not assigned to a specific user... it is "available" to be assigned.
Navigate to your Admin -> User Management -> Users menu and locate your account. Click the Edit button to the far right. You should see your account where the grey line is here:
I'm assuming you will see "Zoom Webinars (1 available)" where the yellow highlighting appears, and if so, there should be a check box in front of that. Check the check box, then click Save at the bottom of the pop-up window. You should then see the license assigned to your user login.