Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Multiple webinar panelists joining on the same panelist link

Joel_Park
Listener

Howdy! We regularly host webinars for our clients. 

We typically ask for an email address for each panelist so we can generate a unique individual link for them, but at times speakers have joined another panelist link, or they only ask for one panelist link and then have multiple panelists click the same link the day of the call.

 

Other than, um, being annoying, is there anything technically wrong with just giving them one panelist link? Like could it affect audio quality or connection?

 

It seems like at times the audio quality has suffered when they do that but don't know if that's real or just a superstition of mine.

 

Thanks! 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Joel_Park,

 

The Panelists should each be sent their own link, and they should join only from the link sent to them from Zoom.  I always resend the Panelist links 1 hour before the session begins, and I tell them in l advance – “Use the Join link in the email your recorded from Zoom an hour prior to the webinar.”

But they frequently share these links, and all too often Webinar hosts grab one link (often their own!) and send that same link to everyone.  Chaos often ensues as multiple people show up with someone else’s name on their display. 

 

Is there any harm done? Probably not – but those of us who’s facilitate/produce Webinars for others are often extremely frustrated when this happens. I had this happen with a client last week!! There were two guest panelists invited, both used the same Join link, and both had identical names displayed. I didn’t have pictures and hadn’t met either of these gentlemen, and had no way to know which one was which. Much confusion when it was time to Spotlight the first guest!  To make matters worse, they had enabled the special Name Tags for each panelist, and changing the Display Name in the Participant window didn’t change the Name Tags, and changing the Name Tag for one person changed the name tags for both of them on the resulting Zoom Cloud recording, which ended up being unusable.

 

My recommendation – if you are going to have a situation where this is done intentionally – is to require everyone on the panel to join early – 15-20 minutes at least – to give you and your co-hosts time to fix all the issues. Often the Panelists are very casual Zoom users who don’t know how to change their own display name. 


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

View solution in original post

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Joel_Park,

 

The Panelists should each be sent their own link, and they should join only from the link sent to them from Zoom.  I always resend the Panelist links 1 hour before the session begins, and I tell them in l advance – “Use the Join link in the email your recorded from Zoom an hour prior to the webinar.”

But they frequently share these links, and all too often Webinar hosts grab one link (often their own!) and send that same link to everyone.  Chaos often ensues as multiple people show up with someone else’s name on their display. 

 

Is there any harm done? Probably not – but those of us who’s facilitate/produce Webinars for others are often extremely frustrated when this happens. I had this happen with a client last week!! There were two guest panelists invited, both used the same Join link, and both had identical names displayed. I didn’t have pictures and hadn’t met either of these gentlemen, and had no way to know which one was which. Much confusion when it was time to Spotlight the first guest!  To make matters worse, they had enabled the special Name Tags for each panelist, and changing the Display Name in the Participant window didn’t change the Name Tags, and changing the Name Tag for one person changed the name tags for both of them on the resulting Zoom Cloud recording, which ended up being unusable.

 

My recommendation – if you are going to have a situation where this is done intentionally – is to require everyone on the panel to join early – 15-20 minutes at least – to give you and your co-hosts time to fix all the issues. Often the Panelists are very casual Zoom users who don’t know how to change their own display name. 


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

Thanks Ray! That's helpful.

bnp0173750
Listener

Please help me

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @bnp0173750. What seems to be the problem?  Are you having people in webinars using the same join link, and the accepted answer above didn't address or solve your issue?


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !