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Is there any way to recover a recording after the 14 day window has passed?

solovely_19
Listener

Hello,

 

answered my own question- not sure how to delete this post! 🙂

1 ACCEPTED SOLUTION

Yes! My zoom recordings say they'll only be kept for 14 days and I logged in to see that they were gone! However, I didn't even think to check the trash- they are actually still kept in the trash for 30 days. I was able to recover my recording(s) easily because I caught my mistake in time. 

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @solovely_19!  Here's your opportunity!  Come back and post how you found the answer, and what the answer was!  That will be helpful to others that come here later.


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

Yes! My zoom recordings say they'll only be kept for 14 days and I logged in to see that they were gone! However, I didn't even think to check the trash- they are actually still kept in the trash for 30 days. I was able to recover my recording(s) easily because I caught my mistake in time.