cancel
Showing results for 
Search instead for 
Did you mean: 

I'm an Admin but I can't access Branding.

TheB2BGroupBA
Listener

My client sent me an invite to switch my Zoom account over to her company's account. I received the confirmation email that my account was, indeed, switched to her company's. I was made Admin and I can see that I am among the other 2 people assigned to Admin status. I want to go to Branding but Zoom will not allow it. What needs to be done? Thanks, in advance.

 

2 REPLIES 2

Rupert
Creator

Hi,

 

The account Owner may also need to give Branding-editing rights to the Admin role at https://zoom.us/role#/

 

Hope this helps.

 

Rupert

vescamilla
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello TheB2BGroupBA,

 

Please note that the account must also be a Business account or higher to have Branding, Vanity URL, Associated Domain, etc.

 

Hope this helps!

If this answers your question, please click "Accept solution". Thank you!