cancel
Showing results for 
Search instead for 
Did you mean: 

Help! I can't schedule a webinar!

CosmicPathLove
Listener

So I already pay for zoom one and have a license to have up to 500+ attendees. However, when I go to user management to edit user to add webinars I am unable to select the option. Please help the bot chat is unhelpful 😞

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @CosmicPathLove.

 

The Webinar License has to be added to a user.  Has this been added to you?  Look at the Web Portal Profile page at https://zoom.us/profile (scroll down to the grey Account line)

Ray_Harwood_0-1693341963869.png

Do you see this?  (Yours would likely read 500 attendees.) 

 

If not, go to this Zoom Support article and follow the steps in Assigning a single license.

 

If you do see this entry, then to schedule a webinar, you click Webinar in the menu on the left:

Ray_Harwood_1-1693342224638.png

 

If you're still having trouble, try to provide a screen shot (without revealing any personal account info).

 


Ray - Office Hours at GoodClix.com
Please click Accept As Solution if this helped you !