Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Help! I am hosting a Masterclass with a registration page on zoom and its not working

Myrafordham
Listener

On the meeting registration page it's saying this after people enter their first/last name email

This meeting is for authorized registrants only. Please enter another email.

 

zoom erro.jpg

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @Myrafordham,

 

You don't give many details, so some of this is "me guessing".  First of all, the screen shot you provided doesn't look like a typical Zoom registration page.  Is this link hosted on zoom.us?

Secondly, a common mistake is to forward someone a link from a confirmation email they received, which can't be used to register.  Please look at your meeting information for the Registration Link, which should look something like this:

Ray_Harwood_0-1657993393143.png

If it doesn't have the "meeting/register" in the middle of the URL, it's probably not the registration link.


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !