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Clients in Mexico cant join my meeting

Mahara
Listener

Hi there!

My clients in Mexico get an error message that they are not permitted to join my meeting.  Any ideas on how to change that?  Thanks!

 

3 REPLIES 3

CarlaA
Zoom Moderator
Zoom Moderator

Hi @Mahara , thank you for your contribution to the Zoom Community!

Would you mind sending us a screen shot of the error message that they receive? If not possible, can you reply to this thread with the exact verbiage of the error message? 

 

Thank you! 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Hola como esta

 

kwbruland
Listener

Has anyone found an answer to this problem?  I'm having the same issue with my invitees in Mexico.

Alguien ha encontrado una solución a este problema? Tengo el mismo problema con mis invitados de Mexico.