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Can I upgrade Webinar after registration is full?

COMEBACK
Listener

I want to check if it is possible to subscribe for a larger audience after a webinar registration is full to cater for more. This means that the webinar is already set up and registration has started but the actual webinar has not yet happened. Thank you!

5 REPLIES 5

Alex_PFT
Participant | Zoom Partner
Participant | Zoom Partner

Yes, no problem there. 

mgstark
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Alex_PFT is correct, you can simply upgrade your webinar license and it will have the higher capacity available for all your scheduled webinars.

How about after the webinar has actually begun?  Can I upgrade our webinar license if we have met capacity and I want to allow more people to join?

Lennie
Listener | Zoom Employee
Listener | Zoom Employee

You need to start with the appropriate Webinar license capacity, you can't upgrade mid-webinar without dropping the webinar and starting over with a higher capacity license.

Thanks, Lennie!