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Being logged out of Zoom completely

cheriecamp
Listener

Today during a Zoom Webinar, certain members of our panelists were sent to a preset, private Zoom Meeting.  A few moments after they left the Webinar, they came back indicating they were not able to join the Zoom Meeting due to a notice, "Cannot start Meeting, waiting for host to start". We've done this multiple times and weren't sure why they were suddenly unable to join.  As I was the one who created the Zoom Meeting, I was asked to join and act as host so that the others could join and I would leave once it was started.  When I clicked on the private Zoom Meeting link, I received a message indicating that I could not be in two meetings at one time and I would need to "Leave Meeting", which was fine - I would return to the Zoom Webinar after starting the Zoom Meeting.  However, when I attempted to log on as host of the Zoom Meeting, I too, received the, "cannot start meeting, waiting for host" message.  It was then that I realized I had been completely logged off of Zoom and had to go to the Zoom website login, and once I was back in Zoom, I was able to login to the Zoom Meeting as host.

 

Was this just a strange fluke or is it because I was in a Webinar attempting to move to a Meeting?  Should I first have logged out of the Zoom Webinar and then selected the Zoom Meeting link?  Thank you for your assistance (before our next meeting 2/15 😉).

1 REPLY 1

YaBoiB
Community Champion

Hello,
My name is Brandon. Thanks for joining the Zoom Community! I am not sure what happened in your webinar and meeting, but I can show you how to ensure that it does not happen again. Please review this article https://support.zoom.us/hc/en-us/articles/360001120743 and let me know if it is helpful for your next Zoom session. 

If this response was helpful for you, please do not forget to click on the accepted solutions button!