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Attendee name not visible in list

MarcD
Listener

Hello All

As of last week (w2) we see no names in the attendee list during webinar.

Where there som changes made? or do i missed some setting?

Please Help

Grtz Marc

1 REPLY 1

CarlaA
Zoom Moderator

Hi @MarcD ! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please make sure that you have whitelisted all IPs/URLs from our support website on your network.  We tend to see this happening when it is a firewall issue. 

 

Referenced article: https://support.zoom.us/hc/en-us/articles/201362683-Zoom-network-firewall-or-proxy-server-settings

 

If this answers your question, please click Accept as Solution.

 

Moderator 

Zoom Community Team