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recharge again

fashv
Listener

hey, 

 

I canceled my plan last month on April, I  am surprised now that you guys recharge me again today for the subscription. 

1 REPLY 1

jefrancisco4
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @fashv 
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

https://support.zoom.us/hc/en-us/requests/new

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