Contact Center
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What is Contact Center?

The Zoom Contact Center is a product offering that brings omnichannel functionalities, like voice and video, to the call-handling experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

deactivated account without reason

Hi, guys.My Zoom corporate account has been deactivated with no valid reason given. At one time one, an agent said that the company had shown some illegal activity with China. This is complete BS, as we do not have any business in China.We have been ...

¿Cuánto tiempo tarda zoom en reembolsar?

hace un mes compré zoom por que lo necesitaba, lo utilicé solo 1 vez (3 días después de comprar el plan). Hoy me cobró el plan, se me olvidó que tenía que cancelarlo. Lo cancelé en seguida y me dió la opción de reembolso. Ya me aparece la versión gra...

Share audio and simultaneously play over Sonos speakers

Hi everyone, I run a yoga studio, and we have a great Zoom community. We Livestream our classes. I'm trying to set it up so that the music I play over the speakers in the studio room also plays for the Zoom students at the same time. It seems like ca...


Hello Support I have this account *********** and I made a payment on the 30th of December 2022. I am still on the Basic plan. Attached is the evidence of payment from my bank.

Second Monitor blinks a lot before become black screen.

This problem only happens after I get into a zoom meeting. the problem does not occur while gaming, browsing, working etc. . when i get into a zoom meeting after some duration (could be immediate or could take some time) my second monitor blinks like...

BryanIB by Listener
  • 0 replies

Ohne USt ID kein Upgrade auf Pro möglich?

Ich versuche mein Konto seit mehreren Tagen auf die Pro Version umzustellen. Ohne eine USt ID ist dies aber nicht möglich, die Maske lässt kein weitergehen zu. Als Kleinunternehmer habe ich aber keine USt Id, will aber Zoom gewerblich nutzen. Kann mi...


Where do I find the dates of my subscription? Can I find this on the dashboard of my account?

S_K1 by Listener
  • 1 replies

Can't Sign in

I have two computers, Mac and Windows. I can sign in Zoom in Mac. But I can't sign in Zoom in Windows. The email address and password in Mac are the same as those in Windows. Why ?

Kazphys by Listener
  • 0 replies
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