Contact Center
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What is Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

Resolved! Webhook not firing, but url endpoint is validated

Hello, I was able to create an account-level Server-to-Server OAuth application to host our webhook events and API calls. The app shows that it is "Activated" and it shows up under installed applications on our account: Within the app, under "Feature...

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smroldan by Listener
  • 1 replies


Wollen Sie wirklich, dass ich rechtliche Schritte einleite? Dann werde ich es tun. Und Empfehlen kann ich ZOOM auch nicht.

Zoom in facebook group denied by FB

Hi,I started a ZOOM meeting going live on FB group, but the FB removed my live saying it's nudity and sexual content. It was an important meeting announced to be able to be viewed live on FB, thus failed. What can I do to make sure my ZOOM live in FB...


Quando estou compartilhando a tela e gravando. Aparece meu vídeo e dos demais participantes. Eu preciso saber onde mudar a configuração para que apareça só meu vídeo no compartilhamento. Ou seja só a minha janela de vídeo.


OkI need for a month, Dear Sir, As I confirmed to you that I need for only one month but in the credit card it has been debited for 12 months which is Rs.250000/-. kindly reverse for the 11 months please

Virtual Background

I do not have the option for a blurred virtual background. Additionally, my virtual background is animated, and the picture doesn't stand still. Any suggestions?