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Watch nowZoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!
How am I supposed to solve a problem that I can't find the answer to in your Q&A and when I can't speak to a person via telephone or ticket and no one is answering my question in the forum? This is completely ridiculous. I'm trying to run a business.
Hello, I was able to create an account-level Server-to-Server OAuth application to host our webhook events and API calls. The app shows that it is "Activated" and it shows up under installed applications on our account: Within the app, under "Feature...
Wollen Sie wirklich, dass ich rechtliche Schritte einleite? Dann werde ich es tun. Und Empfehlen kann ich ZOOM auch nicht.
Instructions say click on your profile picture then scroll down to "update". But update is not in my menu?
Hi,I started a ZOOM meeting going live on FB group, but the FB removed my live saying it's nudity and sexual content. It was an important meeting announced to be able to be viewed live on FB, thus failed. What can I do to make sure my ZOOM live in FB...
Quando estou compartilhando a tela e gravando. Aparece meu vídeo e dos demais participantes. Eu preciso saber onde mudar a configuração para que apareça só meu vídeo no compartilhamento. Ou seja só a minha janela de vídeo.
How can analysts see who the abandoned caller is? If they hang up before the request call back we want to proactively call them back anyway so the agents need this view.
OkI need for a month, Dear Sir, As I confirmed to you that I need for only one month but in the credit card it has been debited for 12 months which is Rs.250000/-. kindly reverse for the 11 months please
I do not have the option for a blurred virtual background. Additionally, my virtual background is animated, and the picture doesn't stand still. Any suggestions?
Help, please! And also the "computer audio" feature is not available for some reason
