Contact Center
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What is Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

zoom home screen

I have 2 kinds of home screens: one with 4 squares and another one which is blue with all the settings possibilities... i want to set my home screen like the one with the 4 colorful screens which I can click on start zoom, join etc. ( I hope you unde...

We can't log in the Zoom site.

Hello~We are education company in Korea.We usually log in the Zoom site and check our invoice.Suddenly the site has to enter the verification code.But we couldn't receive the code.We tried several times.Our account is ***********Please send us the co...

줌 비밀번호 재설정

비밀번호를 잊어버려서 재설정을 위해 비밀번호 재설정 메일을 요청했는데 오지 않습니다FAQ에서는 IP설정을 안내하였으나, 로그인 액세스를 위해 메일 전송했을 때정상적으로 수신되는 걸 보아 IP문제는 아닌 것 같습니다.빠른 해결 부탁드립니다