Contact Center
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What is Contact Center?

The Zoom Contact Center is a product offering that brings omnichannel functionalities, like voice and video, to the call-handling experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

What is Zoom's Security for passwords?

Just got another email telling me "we've determined that your login and password for Zoom may have been compromised on another service."Questions:1. What "other service?" With whom do you share my password?2. This is the second time in a month. What ...

Sign in email

I need to change my sign-in email, but I cannot access my previous email to confirm the change. So, what do I do to solve this?I tried to contact Zoom Support but not work

JakeC by Listener
  • 86 Views
  • 0 replies
  • 0 likes

Security

On advice from Zoom I changed the password. But 2FA is not suitable for my users. Many are old folk who may not even have a smart phone. My meetings are not business meetings. A new message threatens to change my password again.Martin Birdseye

Recordings

Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.

Aubreeh by Listener
  • 96 Views
  • 1 replies
  • 0 likes

unable to call international calls

Hi i am currently using my desktop zoom application to call overseas but i am unable to do so. however with the same license, i am able to call out using my ip phone. kindly advise how should i go about this?

Tester3 by Listener
  • 99 Views
  • 0 replies
  • 0 likes
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