Contact Center
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What is Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

Actualizar información de la cuenta

Requiero soporte para resolver problema, al accesar me sale este mensaje: El dominio asociado a su dirección de correo electrónico ha sido reclamado por Dirk Kröning. Para conservar el acceso a su cuenta de Zoom, seleccione a continuación una acción.

Resolved! Webhook not firing, but url endpoint is validated

Hello, I was able to create an account-level Server-to-Server OAuth application to host our webhook events and API calls. The app shows that it is "Activated" and it shows up under installed applications on our account: Within the app, under "Feature...

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Slow loading when opening web

Hi, i'm from Indonesia. I use dedicated internet with static IP public. One time I access, it takes a very long time to load. I ping, no problem. After I investigated, it turned out that this was caused by the web using css on...

Problems downloading the app in my laptop

Hi!I was downloading the app and by mistake I said no to the permission to access my files. It said the installation had failed, I tried again but the same note appears, it says I need to contact the software manufacturer for assistance. I haven't fo...


Wollen Sie wirklich, dass ich rechtliche Schritte einleite? Dann werde ich es tun. Und Empfehlen kann ich ZOOM auch nicht.