Contact Center
Showing results for 
Search instead for 
Did you mean: 

Join us for Live Zoom IQ Training!

Join us for live training on Zoom IQ for Sales that accelerates revenue!

We will be covering all things IQ from setup, to usage, and even the top new features!

Conversational Intelligence is truly incredible, grab your spot:

  • March 14, 2023
  • March 28, 2023

Register Now

What is Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

계약된 로그인 아이디를 수정할 수 있나요?

계약된 아이디 도메인이 으로 되어 있습니다.gmail.com으로 수정되어야 메일을 받을 수 있고인증 코드도 받을 수 있습니다. 계약을 해지 하지 않고, 기존 아이디 도메인을 gmail.com으로 수정할 수 있나요?

방진 by Listener
  • 0 replies


Здравствуйте. Я забыл пароль от почты которая привязана к аккаунту. Хочу поменять ее, при смене почты, система говорит, мы вам прислали письмо на старых электронный адрес (на который я зайти не могу). Как мне быть?

NIK3 by Listener
  • 2 replies

A jouter 2 collègues

Bonsoir,Je souhaite ajouter 2 administrateurs faisant partie de l'entreprise pour que plusieurs réunions puissent être organisées en même temps.Je vous remercie de m'expliquer la procédure.Bien cordialement,

serre by Listener
  • 0 replies

Export Users list + Host Key

Hello all,is there a way to export from the Admin Users Management a list with all the users+respective host key? Otherwise i need to make an andvanced search based on the location tag, but i cannot find a way. Thank you

zoom home screen

I have 2 kinds of home screens: one with 4 squares and another one which is blue with all the settings possibilities... i want to set my home screen like the one with the 4 colorful screens which I can click on start zoom, join etc. ( I hope you unde...

We can't log in the Zoom site.

Hello~We are education company in Korea.We usually log in the Zoom site and check our invoice.Suddenly the site has to enter the verification code.But we couldn't receive the code.We tried several times.Our account is ***********Please send us the co...

줌 비밀번호 재설정

비밀번호를 잊어버려서 재설정을 위해 비밀번호 재설정 메일을 요청했는데 오지 않습니다FAQ에서는 IP설정을 안내하였으나, 로그인 액세스를 위해 메일 전송했을 때정상적으로 수신되는 걸 보아 IP문제는 아닌 것 같습니다.빠른 해결 부탁드립니다