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What is Contact Center?

The Zoom Contact Center is a product offering that brings omnichannel functionalities, like voice and video, to the call-handling experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

Password Help

I can not remember my password. I can't reset my password because I don't have access to the email anymore. I am trying go into my account and change the email. I can still access zoom because my computer remembers the password. Can someone help?

Intermittent Writing While Video Sharing on Whiteboard

Well this is my attempt at writing the letters of the alphabet. Anytime you video share the pen will not register some strokes. It's extremely annoying. Writing on the whiteboard without sharing works fine, every other app works fine, for instance wr...

Ödeme Planı Hakkında

Merhaba, zoom üyeliğimi ücretsiz üyelikten bir üst segmente yükselttim ve bu esnada aylık faturalandırmayı seçtim. Fakat yine de 129 Euro olarak ücret hesabıma yansıdı bu durum da bana gerçekçi gelmedi. Bu sebeple kuşku duyduğum için iletişime geçmek...

Çağla by Listener
  • 113 Views
  • 1 replies
  • 0 likes

How can i dissable the request of the verification code?

Hello!I have about to 20 accounts linked to my company, and these accounts are used on diferents hosts (teatcher or guest's) everyday.We used to just pass the login and password to the "host of the day", and thats ok, it used to works. But now the re...

ierisi by Listener
  • 186 Views
  • 1 replies
  • 0 likes

Account Not Activate after Payment

We've made a payment for a Standard Pro Annual Acount, valid until March 29, 2023. The account is still valid as a basic subscription.It's causing a lot of inconvenients and we would like you to solve this situation as quickly as possible.Best Regard...

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Introducing the new Zoom Contact Center product