Contact Center
cancel
Showing results for 
Search instead for 
Did you mean: 
How is Zoom AI Companion Making You Better at Your Job?

Learn why Canva uses BrightHire!

Make hiring easier for recruiting and hiring teams with a seamless workflow, all within Zoom.

Learn more

What is Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

recording error

I have two issues, the first one is that my meeting did not record to the cloud. I made a couple of test recordings before and after - all of which worked, so I am not sure what happened with the important one I really needed and if it can be recover...

can't schedule a mtng

I've scheduled hundreds of meetings. I'm paid up (no outstanding payments). I know how to use the system. But for the last week, I've been unable to "schedule" a meeting. The circle just spins round and round. It's not a problem with my internet. I a...

audio issue

Microphone was detected but during the meeting and test not detecting the audio

edpchn by Listener
  • 413 Views
  • 0 replies
  • 0 likes

Flip share screen? anyone know ?

How can one stream live desktop but change the orientation ? to vertical for example. I don't need the webcam orientation that feature is easily seen in settings i want to share the desktop sideways.

Ali2627 by Listener
  • 452 Views
  • 0 replies
  • 0 likes

Problemas con la agenda

Cuando programo una reunión y se me adjunta a mi calendario de gmail, si la cancelo, deja de aparecer en mi agenda pero sí dentro del programa de Zoom, y si cancelo la reunión para programar otra a la misma hora, en el calendario aparece todo perfect...

Lanido by Listener
  • 412 Views
  • 0 replies
  • 0 likes