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What is Contact Center?

Zoom Contact Center and Virtual Agent is a product offering that brings omnichannel functionalities, like voice, video, and AI chatbot, to the consumer experience. Explore the Zoom Community's Recent Activity below to join the Contact Center conversation and connect with other members. If you're still looking for support, browse our Zoom Contact Center support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Zoom version

I have windows 10 on my laptop. I cant to login to Zoom desktop application because I have the old version . I tried uninstalling and reinstalling the latest version 5.14 using the zoom_amd64.deb installer but i cant do...

music problems

when on the desktop clint and playing music the audience cant hear.when on the phone (android) clint and playing music the audience can hear.it is a problem with the noise suprrsion, and no matter what I do with the setting, it doesnt help.this start...

barmzin by • Listener
  • 893 Views
  • 2 replies
  • 1 likes

getting help

Hello all I have had numerous issues with zoom in the past 2 months First when I schedule a zoom and click on it in my calendar it states wait for host to start the meeting ( I am the host) when I tried to logout , sign in directly from zoom it says ...

tld1 by • Listener
  • 373 Views
  • 0 replies
  • 0 likes

Recordings

I recorded a zoom session and saw it was downloading when the session was over. When I came back to retrieve it, it was nowhere to be found. I have no idea what happened. Suggestions as to how I may locate it?

dr65 by • Listener
  • 763 Views
  • 4 replies
  • 1 likes

не працює камера

не працює камера під час конференції. що робити камера сама виключається під час конференції і не можна її включити

zip

Hello, How can I save the audio recording in Zoom calls to the computer as a Zip file ? Thanks

The Problem Has Been Fixed.

There is a problem with the update that Zoom did today! What the heck is going on with this new update? All of my friends and family have disappeared from my contacts list. I'm tried to talk to my cousin; his Zoom is saying that I'm not his contact, ...

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