Zoom version.

[Eliza15]

I am being charged £38.40 monthly on top of my yearly subscription fees. I thought it was one off charge.

Could you explain it into details for me please?

Thank you.

[Alexander_]

Would you be able to do a charge back?  Just wondering because I don't know how much help you will ever get here.

[Ray_Harwood]

Welcome to the Zoom Community, @Eliza15 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032