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Refound

remimexicoac
Listener

How con I ask for a refound, I was charged for a plan I'm not using anymore

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 


Ray - GoodClix.com / BusinessIsZooming! Podcast / aka "Old Desert Lizard"
Please mark solutions that helped you !

Shaimaa
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi, @remimexicoac Thanks for your contribution to Zoom Community.

 

You can always report any issue regardless of your bill to our Billing & Account Management team by creating a ticket and choose 

Shaimaa_0-1653891484868.png

 



Please like any post that helped you; please mark solutions so others can find them!