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Phone and Contact Center Minute Limits


I understand there are limits per user per month on Zoom Phone and Zoom Contact Center, based on my invoice having rows for overage costs. I understand where to see the total activity for both of these. What I can't seem to find and neither technical nor billing support can tell me what the limit is on either Zoom Phone or Contact Center licenses. I am just looking at the minutes standard per license of Contact Center Basic SKU and Zoom One Business Plus. Any insight would be appreciated it.


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Zoom One Business Plus gets you Zoom Phone with unlimited regional calling.  So outbound international calls will be metered, but inbound and regional calls should be included.
Contact center agent licenses cover the agent, but not the PSTN.  Contact Center PSTN is metered.