Paying for upgrade but can’t access the account and can’t find a number for help! Being charged for

[Frazier1]

Can’t unsubscribe! Paying for something I can’t get access to!!!! No phone number to contact anyone!!

[S_K]

Hi @Frazier1 

Please refer to Zoom Support article Canceling your subscription. If you have questions about payment or refund, I recommend submitting a ticket here for our Billing team to assist. They will need to access your account to assist.