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Password Help

kelliejackson
Listener

I can not remember my password. I can't reset my password because I don't have access to the email anymore. I am trying go into my account and change the email. I can still access zoom because my computer remembers the password. Can someone help?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Us volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new

Tell them you lost access to the original email address, and provide both email addresses in the ticket. 


Ray - "Old Desert Lizard" / GoodClix.com
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