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PAID FOR STANDARD PRO BUT IN ACCOUNT IT SHOWS BASIC

YOGESH34085ento
Listener

Dear Team,

 

I PAID ON 7th June, 2022 FOR STANDARD PRO PLAN BUT FROM 7 JUNE,2022 IT SHOW BASIC PLANLET ME KNOW HOW TO RESOLVE THIS ISSUE

1 REPLY 1

crchan123
Zoom Moderator
Zoom Moderator

Hi @YOGESH34085ento! Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

 

They will be able to assist you. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

 

If this helps, please remember to click on the Accept as Solution button below!