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In this case, will the payment be processed?

Rachel9
Listener

I bought a zoom program this morning, and I paid with a card.

But it turned out that I blocked overseas credit card payments.

Moreover in the last payment stage, I accidentally clicked twice.

In this case, if I call the credit card company and unblock the overseas payment, will the payment  which I accidentally pressed the payment button twice in the morning be completed?

I want to know if the payment be processed twice or not.

I called the credit card company and asked, but the counselor said he didn't know and asked me to contact the zoom program about this.

Please let me know.

1 REPLY 1

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @Rachel9 ,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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