Dispute Charge on Overage Recordings

[NYN]

I received emails and was asked by Zoom to delete my recordings and upgrade the storage. I followed the instructions. 

AFTER i deleted almost all the recordings, (26 GB remained in the storage),  I upgraded my storage on 24 Jan 2023 to 30GB.

The overage charge in my invoice is charged for 24 - 26 Jan which is AFTER i deleted and upgraded my storage. 

The overage amount is 334.45 USD ( for 3 days 24-26 Jan) in my invoice. I wonder why I was penalized by following Zoom instructions. That's unfair and unreasonable.

[PAE]

Exactly the same here. I deleted all my recordings and payed for 30 MG of extra storage, but I'm being charged for around $300 USD. The usage chart says that I used around 10 MG those days.

[cstanton2023]

Just happened to me too. I'm on the phone and they won't budge. 

[hydrofire487]

Same thing happened to me. I’m thinking maybe we should all come together and get an attorney. They aren’t giving any refunds out.