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Concerning payment

ytv712
Listener

Hello.

This is Sammy kwak. 

I just have a quick question about my payment.

According to my system history, I quitted my payment before March 27, 2022.

However, your company has kept sending a message to me, asking to complete my payment for March to April.

Could you please check it up so that everything will be clear.

please reply to me.

thanks

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @ytv712,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

View solution in original post

1 REPLY 1

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @ytv712,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.