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Changing license to another email address

bdotcalm
Listener

How do I change the email address from one existing Zoom account to another existing account?

When I tried to change the email account it says "that address is already in use". 

 

1 REPLY 1

acompton
Community Champion | Zoom Employee
Community Champion | Zoom Employee

That error means the email address you are trying to change to is already in use.  The owner of the account with the email address in use would need to delete the user before you can use it.  Every Zoom user email address must be unique.