Community Help Center
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Welcome to the Community Help Center!

A place to seek guidance and find resources about the community platform.

To receive support on Zoom product related topics, please navigate to our product forums.


Recent Activity

Welcome to the Zoom Community--Introduce Yourself!

Hi everyone!  Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to ...

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Bri by Zoom Moderator
  • 8581 Views
  • 139 replies
  • 33 likes

Resolved! Surname change

Hi I put my employer's first name and MY last name when I signed up for a free account.Is there any way I can change the surname?I tried ringing support but they kept asking for a ticket ID for a meeting which I don't have.Thanks

Resolved! Info Request

Hi,In my account settings, the service for joining different meetings simultaneously does not appear. Is this service available only for business accounts or can it also be activated in my pro account? Thanks

Luino by Observer
  • 85 Views
  • 1 replies
  • 0 likes

Mark An Accepted Solution

Have you received help from a community member? If so, don’t forget to mark their reply as a solution ✅ By marking a reply as a solution, you are helping fellow community members find an answer to a question that they may also have. Accepting a reply...

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Bri by Zoom Moderator
  • 191 Views
  • 3 replies
  • 3 likes

Zoom Community showcase idea

Zoom has a lot of great product related webinar showcase sessions, and how-to and training presentations. Like the ones listed here https://explore.zoom.us/docs/en-us/events.html How about having a webinar-session focusing on the Zoom Community?  Ru...

Rupert by Collaborator
  • 254 Views
  • 4 replies
  • 1 likes

Resolved! iPhone vs. Android - for Zoom

Hi Folks, Does anyone notice any real differences between Zoom on iPhone, compared to Android? I have access to both - and I am wondering if one is better for Zoom than the other. Any thoughts? Thanks, Rupert

Rupert by Collaborator
  • 108 Views
  • 1 replies
  • 0 likes

Resolved! Ideas & Reviews

What are "Ideas" and "Reviews" in the Profile page - will these be new Community features in the future?

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Rupert by Collaborator
  • 116 Views
  • 1 replies
  • 0 likes
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