Community Help Center
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Welcome to the Community Help Center!

A place to seek guidance and find resources about the community platform.

To receive support on Zoom product related topics, please navigate to our product forums.


Recent Activity

Celebrating 100K Members!!!

25,000...50,000...75,000...100,000  The Zoom Community Team is proud to be celebrating 100,000 community members! In just a few short months, this community has grown exponentially. We could not be more proud to be a part of something so impactful ...

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Bri by Zoom Moderator
  • 300 Views
  • 11 replies
  • 12 likes

Community-Wide Topics Cleanup

Hi there!  To improve the Zoom Community experience, we will be conducting a community-wide cleanup of our topics beginning on January 24, 2022. This community-wide cleanup is being done to eliminate vague or irrelevant topics, which will help impr...

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Bri by Zoom Moderator
  • 37 Views
  • 0 replies
  • 2 likes

Welcome to the Zoom Community--Introduce Yourself!

Hi everyone!  Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to ...

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Bri by Zoom Moderator
  • 10255 Views
  • 147 replies
  • 35 likes

Zoom forces itself into focus

Since I started using zoom have had this problem. Whenever I join a meeting and am waiting for it to start, I tend to do other work to pass time. However, as soon as the meeting begins(the host puts me in the waiting room, the connecting screen and t...

zoomguy by Observer
  • 57 Views
  • 1 replies
  • 0 likes

Can’t get out of slide view mode

I’m in the middle of a zoom and 1/2 of the screen now is the internet home page. It seems to be covering my camera. When I try to get my pic. Back a pop up message says” Your video cannot be started under slide view mode. How do I get rid of the inte...

Gana by Observer
  • 63 Views
  • 1 replies
  • 0 likes

Can't find my recording

HI, Just finished a podcast recording and closed it too early. Where do I find the recording in Zoom account? I don't have a pro account, which then leads me to believe it was saved locally. Please help.S-

StacyLS by Observer
  • 51 Views
  • 1 replies
  • 0 likes

Raise Hand Shortcut does not work for iOS

Hello - I like to use my iPad/iPhone connected to a TV for Zoom meetings. I use shortcuts on a keyboard for switching between gallery mode and presenter mode, muting and unmuting, turning my camera on and off. However, when I use the shortcut to rais...

NQ by Observer
  • 126 Views
  • 3 replies
  • 1 likes

Zoom Not Responding

I have been using Zoom for over a year and I have a license for Zoom but I can't get it to work on my desktop. It keeps crashing and I don't know why? I've unistalled it, installed the updates and even with the newest install I can't even access the ...

Resolved! Lines on ZOOM Screen

Good morning,I've been getting lines on my zoom screen for months. The lines go on and off and it's getting worst. I've tried to remedy the problem myself however to no avail. These lines only show up when I am on ZOOM. Can someone help? Thanks. I ha...

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JHT by Observer
  • 101 Views
  • 2 replies
  • 0 likes

Zoom account hacked

Hi, my account had unusual activity a couple of weeks back. There was a meeting being held without my knowledge. At the same time my account was upgraded and my card was charged $114 . I have been using zoom for a long time but I was on the basic pla...

Rangi by Observer
  • 132 Views
  • 2 replies
  • 0 likes

CELEBRATING 100K MEMBERS!

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