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MasterClass Discount

Received an email with an offer to subscribe to MasterClass for 70% off. The plan mentioned is "MasterClass - Individual (12-months) for $35, normally $120. There is no "individual" subscription in MasterClass, only Standard, Plus, and Premium. None ...

Pricing

Dear Zoom, The annual pricing of full version is too much for educational institutions. My university does not have the budget to pay for the upgraded version. My private teacher rate is not high enough to justify the upgraded zoom subscription. Is t...

promo code not working-no response from ticket

I have a promo code that will not work - have tried all posted methods of how to use this. Made a ticket and it has not been addressed in 4 days. How do I get help with this??? Really disappointed in Zoom at this point.

IMPOSSIBLE CONNECTION

Dear all,I really need HELP....I cannot connect to my account, as I do NOT receive mail in my 'connection mail'. Not even in spam.Impossible de talk to a real human being from Zoom support.I try to change my email connection in my profil but Zoom Sys...

Me aparece un adeudo que no puedo pagar.

Cuando ingreso a la aplicación de escritorio de zoom me aparece un adeudo de $398 MXN, sin embargo, cuando entro a mi cuenta a revisar, no me aparece ningún adeudo y todo está al corriente con mis planes y suscripciones. ¿Qué puedo hacer con esto?

Recuperación de grabaciones

Zoom me ha bajado de plan premium a básico por no pagar a tiempo. Cómo puedo hacer para recuperar todos las grabaciones de mis reuniones guardadas?, Es posible que pueda recuperarlas pagando la factura vencida y volviendo a suscribirme?

Pro plan features: duration of meetings

I've purchased a Pro plan but just wanted to double-check; does this buy 30 hours of Zoom meeting time over the course of a week/month/year or is it meant to be 60 sessions of 30 minutes over the year, or something else?

Subscription still showing Basic

Hi, seeking help. Had subscribed (renewed) the Pro License via Google Store but account still showing basic. Any advice please

Resolved! Deleting the credit card information

I need to know how to delete the information for the credit card in the 'Billing' section. I tried to do this but it appears to change the payment only without deleting the existing information for the credit card.

Cancellation and Continued excess billing

I have been trying to stop billing me for zoom plans which I I cancelled in Sept 2023 . Last 6 months they continue to bleed me in spite of fact that status shows as Cancelled plan !!Agony is its no easy way to contact and resolve this and I am getti...

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MasterClass Discount

Pricing

promo code not working-no response from ticket

IMPOSSIBLE CONNECTION

Me aparece un adeudo que no puedo pagar.

Recuperación de grabaciones

Pro plan features: duration of meetings

Subscription still showing Basic

Resolved! Deleting the credit card information

Cancellation and Continued excess billing

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Resolved! Deleting the credit card information

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