Community Help Center
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Welcome to the Community Help Center!

A place to seek guidance and find resources about the community platform.

To receive support on Zoom product related topics, please navigate to our product forums.


Recent Activity

Welcome to the Zoom Community--Introduce Yourself!

Hi everyone!  Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to ...

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Bri by Zoom Moderator
  • 5143 Views
  • 119 replies
  • 27 likes

ics file link

Prior to the most current update Zoom would automatically create a link to download .ics files into a calendar; the link was included in the information that was in the "copy invitation" button. How can I automatically create this link with the most ...

mjngltn by Observer
  • 8 Views
  • 1 replies
  • 0 likes

Guest Accounts & Host Keys

What is your organization's procedure for:Granting external guests permission to host meetings.Sharing a departmental login? My organization has an education account, uses SSO, and will be implementing account consolidation in the near future. We req...

js1 by Observer
  • 14 Views
  • 0 replies
  • 0 likes

Low System Resources

I have trouble with Low System Resources - When I use power cable...When I unplug the power cable and run on battery power - Zoom is working ok. What is wrong? How can this problem be fixed?

Email change confirmation email error

After changing the email account in Zoom, the email related to the change confirmation is not received in Gmail. As registered in the support center, I checked the space of the spam folder and Google Drive, and there is no problem. The email address ...

sungmin by Observer
  • 44 Views
  • 1 replies
  • 0 likes

Resolved! Surname change

Hi I put my employer's first name and MY last name when I signed up for a free account.Is there any way I can change the surname?I tried ringing support but they kept asking for a ticket ID for a meeting which I don't have.Thanks

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