What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

circles trying to figure out how to enable transcription

PhillipMoffitt
Listener

I have downloaded all articles on enabling audio transcriptions, but in the pre-requisites part, I realized we are an education non profit but may not be listed as so. I have followed all instructions, on all articles on enabling audio transcriptions, and the option does not seem to exist in our profile. The bot just keeps sending me the same articles, and I just need our profile to reflect education, so that we can have access to this option but I am going in circles. Can anyone help?

 

1 REPLY 1

RN
Zoom Moderator

Hey @PhillipMoffitt I saw a previous ticket closed with our support team from you about this and that you do not meet the prerequisite of a Business, Education, or Enterprise account for audio transcriptions.

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️