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about zoom pro account

Jsystem
Listener

 


Hello I have question about zoom pro account

Q1:
We have 1 zoom pro account(It is Administrator) .
we Reset Zoom 2FA,IT's "OFF" but Setting does not work.
because still require 2FA coad when zoom login.
How Can I Rest ?

 

Q2:
We have 1 zoom pro account(It is Administrator) .
Can We Moving from another free Zoom Account to a licensed Account?
also
When Meeting-login by new licensed Account
Which Zoom delivery of the 2FA coad Is that new licensed Account or first acount(Administrator)?

 

1 REPLY 1

niranjan
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Zoom has enhanced the security logic - when a user does not have two-factor authentication enabled, a One Time Password (OTP) must be entered when Zoom detects a login attempt from a country other than the location normally associated with the account. Here is the reference article, Managing two-factor authentication (2FA). OTP will be sent to the email ID of the Zoom user account during login if Zoom detects an unusual login from a different country or device than normal.