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Zoom private chat function ( not meeting ) not working

SayuE
Listener

My zoom private chat ( not in a meeting ) isn’t working. It keeps saying invalid and I’ve tried signing in and out so many times. I don’t know what to do to fix it.

4 REPLIES 4

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi Sayu,

 

My first recommendation is to be sure you're running the latest version of Zoom. See Upgrading Zoom to the latest version. If this isn't helpful, try uninstalling and reinstalling Zoom.

 

If this has answered or helped you find a solution to your question, please click the Accept as Solution button below so others in the Community may benefit as well. 

 

~S

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi SayuE,

 

Did my recommendation work for you? If so, don’t forget to mark my original reply as an accepted solution so others in the Community may benefit as well.

 

Cheers!

~S

 

🙂

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi testingplzignor,

Does your smile mean you experienced a similar issue and my advice worked for you?