HD video and audio collaboration
Integrations and bots to use with Zoom
Full-featured, easy-to-use, engaging webinars
Enterprise cloud phone system
All-in-one platform to host virtual experiences
Connect your teams and streamline communications
Power up your conference rooms with video
APIs & SDKs to extend and enhance Zoom
Expand traditional classrooms in the cloud
Improve customer experiences & communications
Increase productivity & engagement for all agencies
Collaborative telehealth technology & workflows
Supporting a Hybrid-friendly Work Environment
Explore products and tools for seamless collaboration across office and home working spaces.
Discover hybrid solutions
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download hi-res images and animations to elevate your next Zoom meeting.
Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.
Hi all - new to the community so please be gentle!
From this morning, our company has found the floowing issue started.
On WIn 10 device with Zoom app....
A notification pops up advising a new message has been received
After selecting the notification, the Zoom App window pops up and there is no new message showing.
After exiting Zoom and reopening the app, the message appears.
This is only happening intermittently
Hi @kenth and welcome to our community! 😎
What version of Zoom is being used? Also, is this happening on one or multiple devices?
Hi, I have encountered this issue in the past week, very annoying. does not happen on mobile, but on the desktop Version: 5.8.6 (2048)
Hi, I have it seems the same problem. The Zoom Chat (not in a meeting) shows a red dot, which I assume means an unread message. However, I cannot locate anything unread. Any ideas? Thanks
Ahhh, I found the issue. The notification was not for a new chat, but for an invitation for a contact request. However, in that case, the notification did not make sense as the invitation was already accepted.