What's New at Zoom? Join our upcoming webinar to get you a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom Chat admin

dpalac1
Listener

Hi there, we are trying to update the Zoom Admin for a chat however(named B2 Chat)(Current owner is April Rangel-a0r07yw), the current owner is NO LONGER with the company so we cannot transfer ownership to someone else. How can i get assigned ownership of the chat if associate is no longer with company. We do not want to make another chat and loose vital information. 

1 ACCEPTED SOLUTION

jens-sgb
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi there, your Zoom Admin can change the channel admin in the Zoom Admin Portal by deleting 'April Rangel-a0r07yw' from the Channel- The admin will then be prompted for a new channel admin.

 

https://support.zoom.us/hc/en-us/articles/360048757952-Managing-channels#:~:text=latest%20Zoom%20ver...

 

jenssgb_0-1639510055880.png

 

View solution in original post

3 REPLIES 3

jens-sgb
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi there, your Zoom Admin can change the channel admin in the Zoom Admin Portal by deleting 'April Rangel-a0r07yw' from the Channel- The admin will then be prompted for a new channel admin.

 

https://support.zoom.us/hc/en-us/articles/360048757952-Managing-channels#:~:text=latest%20Zoom%20ver...

 

jenssgb_0-1639510055880.png

 

i do not have admin access unfortunately. 

jens-sgb
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi dpalac1, 

Please reach out to your Zoom-Admin. 🙂 He/She can help you to get this issue sorted.