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What happened to my cloud recordings after my account was downgraded from paid to free?

JimB
Listener

My account was downgraded from paid to free, and can no longer see my list of recordings. Are they still available? Will they be restored when my account is upgraded? How can I access them?

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @JimB 

 

I believe your prior recordings would be available to you again if you return to a Paid account.  

 

Hope this helps.

 

Please Accept as Solution below if this answers your question satisfactorily!

 

Rupert

 

 

p2w2022
Listener

Did you find the answer out to this? Same thing happened to me!