What's New at Zoom? Join our upcoming webinar to get you a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade don't active after I pay

cedricb
Listener

Hi,

 

I just pay my invoice yesterday with some delay, I was late. But now that I pay it, I really need the upgrade to Pro for tomorrow. 

 

Do you know how long it take to be active ? Any chance to speed up the process Zoom please ? 

 

I really need it tomorrow 🙏 

1 REPLY 1

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @cedricb 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.