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Upgrade don't active after I pay

cedricb
Listener

Hi,

 

I just pay my invoice yesterday with some delay, I was late. But now that I pay it, I really need the upgrade to Pro for tomorrow. 

 

Do you know how long it take to be active ? Any chance to speed up the process Zoom please ? 

 

I really need it tomorrow 🙏 

1 REPLY 1

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @cedricb 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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